Incorporated in 1994, O&M Engineering, Inc. is a privately held, Baltimore-based company. O&M Engineering, Inc. was founded to address a niche market serving the diverse computer application needs of facility operation and maintenance professionals. At that time, computerized and digital process enhancements were still in their infancy in most facility operation and maintenance departments. Today, they play an integral role in effective enterprise and facility process automation, and O&M Engineering, Inc. is a firmly established, nationally recognized leader in this arena.
O&M Engineering, Inc. is managed by an experienced team of professionals who are committed to the industry and to a strategic plan that promotes controlled and sustained growth. President,
Richard K. Warner, PE
has combined a dedicated team, industry know-how, state-of-the-art design and software development expertise, to supply clients with best-in-class products and services.
In today’s world, automation of processes and systems exists in almost every facility. Most of these automated processes and systems affect, in some way, a bottom line operation cost. Data from these automated processes, whether persistent or real-time, can be utilized to provide a myriad of decision making variables. These decision making variables can reach the level of importance so as to attract even the attention of the CEO.
Global competition, increased resource costs and unprecedented security threats have complicated the success formula for large organizations, municipalities, government organizations and manufacturers. As facility automation becomes the norm, automation of the operation and maintenance procedures becomes imperative in the fight to improve organizational viability. Unfortunately, the current trend of eliminating non-core competencies in almost every organization has left the enterprise operations decision makers with few if any internal resources with which to develop and implement necessary, efficient and innovative automated solutions.
O&M Engineering, Inc. (O&M) is committed to staying abreast of these ongoing technology advancements and continuously finding new and innovative solutions to these changing needs. Our goal is to help enterprise operation and maintenance departments solve their problems and provide the most efficient, reliable and user-friendly solutions.
O&M has an experienced perspective and is committed to assisting the enterprise professional create optimum solutions to the increasing demands on their time and energies through the practical application of engineering principles and innovative technologies.
Our strategic focus on the ever changing and diverse needs of enterprise facility professionals allows us to develop solutions that are uniquely qualified to meet these needs. This focus also allows us to constantly and consistently address our objectives and commitments to our customers. Often, this commitment demands that we work so closely with our customers that we know their business almost as well as they do. It is our goal to help solve their problems, support their mission and make them increasingly competitive while continuously finding new ways to serve their needs.
Our commitment is to provide a value-based solution that has the right price by incorporating the customer needs into our design. This value is built into every service we offer. Our competitive strength stems from our relentless pursuit of innovative process development, enhanced quality and the unique ability to create a time-based advantage. Our quality solutions will be insured through the use of trained, committed professionals who deliver consistent, responsive performance. This strategy enables us to be a complete premier enterprise automation solutions provider.
Developing concise, consistent and manageable user interface solutions will continue to be our primary avenue. In addition, we will seek to deliver more robust and efficient forms of operation and maintenance information management through exception reporting, diagnostic and precognitive solutions that employ industry standard, scalable methods. We are committed to the philosophy that as our customer needs continue to develop in the area of information sharing and management, we will be there to service that need with innovative analysis, planning and design.
Our objective approach brings concise, consistent and well-documented solutions to the consulting process. Our process develops the optimum results for the customer and enables the consulting relationship with our customers to thrive.
As we move into the future, our intense focus on the needs of our customer will allow us to develop best-of-breed solutions and also find new ways to serve our customers. We will also continue to build on the strength of our long-term relationships to forge these solutions.
O&M has and always will be committed to open and interoperable solutions. We believe that open and interoperable solutions allow the customer to exercise their buying power across the base and commodity products of the solution. The customer can then focus the majority of project resources on the strategic and company specific sections of the solution. We believe the proprietary and closed solutions trap customers into a single product and thus a single-minded strategy. These closed solutions also drive up the cost artificially by forcing the customer to always select one product to remain compatible thus robbing the project of valuable resources crucial to solving their larger objectives.
O&M will continue to explore new ways to enhance our business delivery systems, insure consistent performance, standardize practices and remain flexible to better meet our customer's needs. We will continually expand our geographical and customer base through improved and increased sales and marketing objectives.
When you select O&M, you are wisely partnering with a growing firm that is committed to long-term performance and total customer satisfaction.